Thank you for shopping with STORLUXLLC.
We appreciate your trust in us and strive to ensure you are fully satisfied with every purchase.
Returns
If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In its original packaging
- Accompanied by a receipt or proof of purchase
Refunds
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed back to your original method of payment within 7-10 business days.
- Shipping costs are non-refundable unless the return is due to an error on our part (wrong item, damaged product, etc.).
Non-Returnable Items
Certain types of items are exempt from being returned, such as:
- Customized products
- Clearance or final sale items
- Gift cards
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact our support team at [your support email].
How to Return
To initiate a return, please contact us at [your customer service email/contact form] with your order number and reason for return.
Returns should be sent to:
STOR LUXLLC
[Your Return Address]
[City, State, Zip Code]