At STORLUXLLC, we are committed to delivering your office furniture safely, efficiently, and on time. Please review our shipping policy to understand how we handle orders and deliveries.
Order Processing
- All orders are processed within 1–3 business days.
- Orders are not shipped or delivered on weekends or holidays.
- You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Rates & Delivery Times
We offer standard and freight shipping options, depending on the size and weight of the items:
| Shipping Type | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | Calculated at checkout |
| Freight Shipping | 7–14 business days | Based on location & order size |
Note: Large furniture items may be shipped via freight carriers and require an adult signature upon delivery.
Shipping Locations
- We currently ship across the United States.
- For international shipping inquiries, please contact our support team before placing your order.
Order Tracking
- A tracking number will be provided via email once your order ships.
- Please allow up to 24 hours for tracking info to update after dispatch.
Delivery Notes
- Please ensure your delivery address is accurate to avoid delays.
- For freight shipments, the carrier will contact you to schedule a delivery appointment.
- If no one is available to receive the delivery at the scheduled time, redelivery fees may apply.
Shipping Delays
- While we strive to meet delivery timelines, delays may occur due to high demand, weather conditions, or carrier issues.
- STORLUXLLC is not liable for delays caused by third-party carriers.
Damaged Deliveries
- Please inspect your items at the time of delivery.
- If you notice visible damage, refuse the delivery and contact us immediately.
- If damage is discovered after delivery, notify us within 48 hours with photos and a description.
Contact Us
If you have any questions or concerns regarding your shipment, please contact:
Email: info@storluxllc.com